Elsie

Wash light and bright colors separately. Machine or hand wash upto 30°C/86F. Do not bleach. Do not tumble dry. Delicate spin cycle on gentler/embellished garments. Do not dry in direct sunlight.

Returns Policy

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items: Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchange

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

On Every purchase customer will agree on the company exchange policy as mentioned below:

1. In case of any defect found in purchased item, Customer can replace it.
2. Refund can be done on rare cases. Customer should have the slip for exchange.
3. Customer can replace and return item with in 3 days after delivery, But returned item must be in the same condition as purchased.
4. Customer support working hours are 9am – 5pm from Monday to Friday.
5. In case of any query kindly contact us at 0327-8003571, Our Customer Care Department will respond to your queries as quickly as possible.